Bonheur Hospitality Group

In professional organizations, there is a strong need for structure, but it often proves challenging to create. This is also true for Bonheur Horeca Groep, a leading organization in Tilburg and the surrounding area for years. Bonheur Horeca Groep offers a suitable location for every occasion of meeting, celebrating, and doing business, each with its own character and atmosphere.

The challenge

Meetings form the foundation of a good flow within an organization. Nicky Foesenek, Commercial Director and owner of Bonheur Horeca Groep, connected with meeting specialist Dion Duimel. The management’s need was primarily for structuring meetings and documenting them. After a meeting, you want to quickly see which actions everyone needs to take so that in the next meeting, you can’t get away with not having completed your tasks.

The approach

Although Bonheur Horeca Groep was well aware of the need for structure, they chose to continue developing and take the next step: in 2022, Bonheur started streamlining all internal meetings with Topical. “Firstly, Topical ensures that the flow within the organization is much better. After a meeting, everyone receives a clear report, including an action list. Additionally, the dashboards and automatic reminders ensure that everyone completes their actions on time,” says Nicky Foesenek.

The result

The tool enhances internal information provision. “Meetings are easily searchable. You find important information much faster. With Topical, you can link discussion points directly to the appropriate documents, so your colleagues don’t have to search for them themselves.” In short, no more loose Word documents or searches for the right documents on the network drive. Participants are better prepared, meetings are shorter, and actions are better followed up.