What business service providers
say about Topical
From consultancies to security firms: business professionals meet more effectively, impress clients more, and save hours a week.
How TRIBE Security meets more professionally and keeps more time for clients
TRIBE Security is a business service provider in the security industry. With a growing client base and a team that works on location every day, structuring meetings and following up on client agreements was a recurring challenge.
The challenge
Director Boris van der Horst noticed that clients had increasingly high expectations after conversations. Without structured reports, agreements stayed vague, actions got lost, and he had to spend hours a week writing up notes himself. That was time not spent on clients.
The approach
In 2022, TRIBE Security implemented Topical for all client meetings and internal meetings. Fixed templates ensured consistent structure. Reports were generated and shared automatically right after every conversation, even with clients who don’t have an account. Actions were assigned and followed up automatically.
The result
TRIBE Security now makes a more professional impression on clients than ever. Every decision is documented, every action is tracked. The team meets shorter and more effectively, and Boris keeps hours a week free for the work that really matters: the client.
Results at a glance
- 156 hours saved per employee per year
- Professional reports shared right after every client meeting
- Actions assigned automatically, no more forgotten follow-up
- Shorter meetings with higher output
"Topical gives us the professionalism our clients expect from us, even after the meeting."
Boris van der Horst
Director · TRIBE Security · Customer since 2022
Experiences from business services
What business professionals experience daily with Topical.
"Topical gives us the professionalism our clients expect from us, even after the meeting. Every decision documented, every action tracked."
Boris van der Horst
Director · TRIBE Security · Customer since 2022
"We don’t record everything that’s discussed, we focus on the actions. Topical helps us keep that structure, every single time."
Dave van den Akker
CEO · Linquake · Customer since 2023
"Thanks to Topical, our meetings are shorter, sharper and more effective. We know exactly who does what and when. That sounds simple, but the impact on our productivity is enormous."
Nicky Foesenek
Commercial Director · Bonheur · Customer since 2023
Concrete results in business services
A professional client impression
Clients receive a structured report right after the conversation, at no extra effort for your team.
Faster decision-making
Directors see all input directly on the agenda and decide faster with fewer attendees.
156 hours saved per year
Per employee, through automatic reporting and action follow-up.
Business service providers that trust Topical
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